Early Access Agreement

1. About this agreement

This agreement is between Stokkd Pty Ltd (ABN 55 638 509 707) ("Stokkd", "we", "us") and the business that accepts it in the Stokkd app ("you"). It covers your use of Stokkd while you take part in the Stokkd early access program (the "program").

The person who accepts it confirms they're authorized to do so on behalf of the business. It applies alongside our other terms and policies, which you can find at stokkd.com/legal. If anything in them conflicts with this agreement during the program, this agreement applies.

2. The early access program

The program is by invitation. It lets a small group of businesses use Stokkd for real stocktakes before it opens to everyone, and help us improve it.

Your place in the program starts when you accept this agreement. It ends when Stokkd launches publicly, or earlier if you or we end it (section 9).

3. Pre-release software

Stokkd is still being finished. During the program:

• it may contain errors, and some features may not work as expected;
• we may add, change or remove features, sometimes without notice;
• it may be unavailable at times, for example while we release updates or fix a problem; and
• there are no service levels or guaranteed response times, although our team will help you as quickly as we can.

4. Your stock levels and your inventory system

Stocktakes change the numbers your business relies on, so during the program we ask you to take extra care:

• Check your results before you rely on them, and check your stock levels in your inventory system after each stocktake is posted.
• Tell us straight away if anything looks wrong.
• Keep your own records of your stock levels, as you normally would. Don't rely on Stokkd as your only record.

When Stokkd is connected to your inventory system (for example Shopify), we also take these steps:

• We review your first update to your inventory system before it's written. Until then, you can export your results at any time.
• We record your stock levels before each update, so they can be restored if something goes wrong.
• We check your stock levels after each update. If they don't match what Stokkd meant to write, the update is marked as failed and our team is told.
• If we find a problem, we may pause updates to your inventory system while we look into it. We'll contact you, and help you restore your stock levels if needed.

5. What it costs

Stokkd is free for you while the program runs. We won't charge you anything during the program.

Before launch, we'll tell you how your account moves to one of our regular plans, and what it will cost. You won't be charged unless you agree to a plan.

6. Feedback

Your feedback is the point of the program. We may ask you for a short call after a stocktake, and you can send us feedback at any time in the app or by email.

You're free to give feedback or not. If you do, we can use it to improve Stokkd without owing you anything for it. We won't name your business publicly, for example as a customer or in a testimonial, without your permission.

7. Keeping pre-release features private

Some of what you see during the program isn't public yet. Please don't publish screenshots, recordings or details of features that haven't been released without asking us first. Talking about your own experience of Stokkd is fine.

8. Your data

Your business's data, including your stock files, counts and results, stays yours. We use it to provide Stokkd to you, to fix problems and to improve Stokkd, and we handle personal information as our privacy policy describes.

You can export your stocktake results at any time. If you leave the program, you can ask us to delete your account and its data.

9. Ending your early access

You can leave the program at any time by telling us. We can end your place in the program, or the program itself, at any time by telling you. If we do, we'll give you reasonable notice where we can, so you can export your results first.

When Stokkd launches, the program ends and your account moves to a regular plan only if you choose one (section 5).

10. Our responsibility to you

Because Stokkd is pre-release software provided free during the program, it's provided "as is". To the extent the law allows, we don't give any warranty that it will be error-free or always available.

Nothing in this agreement excludes, restricts or changes any right or remedy you have under the Australian Consumer Law, or any other law, that can't be excluded. Where the law allows us to limit our liability for failing to meet a guarantee, our liability is limited to supplying the service again or paying the cost of having it supplied again.

To the extent the law allows, we aren't liable for any indirect or consequential loss, including lost profits, lost stock or lost data, and our total liability to you under this agreement is limited to A$100.

11. Changes to this agreement

We may update this agreement during the program. If we make a change that affects you, we'll tell you in the app or by email, and ask you to accept the new version before you keep using Stokkd.

12. General

This agreement is governed by the laws of Australia. If you have a question about it, contact us.

• Contact us